Cognigy Socket Client

This package is used to create a connection to Cognigy.AI via a Socket Endpoint.
You can read about setting up a Socket Endpoint in our platform documentation

Installation

Install this module using the following npm command

npm install @cognigy/socket-client

Usage

const { SocketClient } = require("@cognigy/socket-client");

(async () => {
  // create a client instance with a socket url and an url token
  const client = new SocketClient("https://socket.url", "socket-token", {
    // if you use node, internet explorer or safari, you need to enforce websockets
    forceWebsockets: true,
  });

  // register a handler for messages
  client.on("output", (output) => {
    console.log("Text: " + output.text + "   Data: " + output.data);
  });

  // establish a socket connection (returns a promise)
  await client.connect();

  // send a message with text, text and data, data only
  client.sendMessage("hello there");
  client.sendMessage("hello there", { color: "green" });
  client.sendMessage("", { color: "green" });
})();

In case you are using TypeScript in a frontend codebase, you may need to manually install @types/node to avoid transpilation errors regarding event-related code parts like e.g. client.on()

Socket Events

You can subscribe to the following events from the SocketClient:

client.on("finalPing", () => {
  console.log("bot is done processing a message");
});

Name	Event Payload	Description
output	{ text, data }	fires on every incoming message from the bot
typingStatus	"on" or "off"	fires when the typing indicator should show or hide
finalPing	-	fires when the bot is done processing a message
error	{ message }	fires when an error happened in the bot

Options

You can pass a third argument to SocketClient to set additional options as follows:

const client = new SocketClient("https://socket.url", "socket-token", {
  userId: "user1234",
});

Name	Type	Default	Description '
userId	string	random string	the user id for the conversation
sessionId	string	random string	the session id for the conversation
channel	string	"socket-client"	the name of the channel (can be used for analytics purposes)
forceWebsockets	boolean	auto-determined by runtime-environment	If this is enabled, the client will only use websockets and not fall back to http polling (wins over disableWebsockets)
disableWebsockets	boolean	false	If this is enabled, the client will only use http polling and will not try to upgrade to websockets
interval	number	10000	the interval for polling if in http polling fallback
reconnection	boolean	true	if enabled, will try to reconnect if the connection is aborted
reconnectionLimit	number	5	limit the maximum number of reconnection attempts, 0 means no limit