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Fixes #773 - Adjustments for email based channels #776

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Feb 28, 2025
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2 changes: 1 addition & 1 deletion channels/email/accounts/account-setup.rst
Original file line number Diff line number Diff line change
Expand Up @@ -82,7 +82,7 @@ Destination group
Use :doc:`filters </channels/email/filters>` for more fine-grained sorting
of incoming email.

Destination group email address
Destination group > Sending email address
Decide if the email address should be assigned to the selected group for
outgoing emails.

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3 changes: 2 additions & 1 deletion channels/email/index.rst
Original file line number Diff line number Diff line change
Expand Up @@ -18,7 +18,8 @@ Control how Zammad **sends and receives email**.
Set up a :doc:`Google channel </channels/google/index>` instead.

**Using Microsoft 365?**
Set up a :doc:`Microsoft 365 channel </channels/microsoft365/index>`
Set up a :doc:`Microsoft 365 IMAP </channels/microsoft365/index>` or
:doc:`Microsoft 365 Graph channel </channels/microsoft365-graph/index>`
instead.

.. figure:: /images/channels/email/panel.png
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2 changes: 1 addition & 1 deletion channels/google/basic-setup.rst
Original file line number Diff line number Diff line change
Expand Up @@ -153,7 +153,7 @@ Destination group
Use :doc:`filters </channels/google/filters>` for more fine-grained sorting
of incoming email.

Destination group email address
Destination group > Sending email address
Decide if the email address should be assigned to the selected group for
outgoing emails.

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3 changes: 2 additions & 1 deletion channels/microsoft365-graph/accounts.rst
Original file line number Diff line number Diff line change
Expand Up @@ -133,7 +133,8 @@ and confirm the requested permissions by clicking the **Accept** button.
After that, Zammad will ask you to assign a destination group. Select a group
which should (initially) handle the incoming tickets of this channel.
Additionally, you can decide if assign the email address should be assigned to
the selected group for outgoing emails. Choose between:
the selected group for outgoing emails
(*Destination group > Sending email address*). Choose between:

- **Change to ...** to add this
email address to the group for outgoing emails. This may overwrite an already
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2 changes: 1 addition & 1 deletion channels/microsoft365/accounts/account-setup.rst
Original file line number Diff line number Diff line change
Expand Up @@ -95,7 +95,7 @@ Destination group
Use :doc:`filters </channels/microsoft365/filters>` for more fine-grained
sorting of incoming email.

Destination group email address
Destination group > Sending email address
Decide if the email address should be assigned to the selected group for
outgoing emails.

Expand Down
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