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@GenesysCloudBlueprints

Genesys Cloud Blueprints

Source projects for blueprints found on the Genesys Cloud Developer Center

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  1. cx-as-code-cicd-gitactions-blueprint cx-as-code-cicd-gitactions-blueprint Public

    This Genesys Cloud Developer Blueprint demonstrates how to integrate CX as Code into a CI/CD pipeline

    Python 12 21

  2. bot-connector-for-ms-power-virtual-agent bot-connector-for-ms-power-virtual-agent Public

    This Genesys Cloud Developer Blueprint provides a sample of using Genesys Bot Connector with a Microsoft Power Virtual Agent

    Python 7 5

  3. audioconnector-server-reference-implementation audioconnector-server-reference-implementation Public

    This is an example server for AudioConnector to be used by Genesys Cloud customers to help get them acquainted with the AudioConnector Protocol.

    TypeScript 7 2

  4. agent-monitoring-app-blueprint agent-monitoring-app-blueprint Public

    Vue.js application using the Genesys Cloud Javascript SDK to build a custom Agent monitoring application.

    Vue 6 12

  5. automated-callback-blueprint automated-callback-blueprint Public

    Blueprint to configure automated callbacks by using data actions to add numbers to an always-running outbound dialing campaign

    PowerShell 5 17

  6. microsoft-teams-blueprint microsoft-teams-blueprint Public

    Blueprint for setting up Genesys Cloud and Microsoft 365 to provide a meeting scheduling solution

    5 7

Repositories

Showing 10 of 87 repositories
  • ani-blacklist Public

    Phone number blacklist

    GenesysCloudBlueprints/ani-blacklist’s past year of commit activity
    HCL 1 MIT 0 0 0 Updated Oct 24, 2024
  • org-chart-explorer Public

    An example implementation using Genesys Cloud User APIs to traverse user hierarchy in an org chart experience and export the displayed user data

    GenesysCloudBlueprints/org-chart-explorer’s past year of commit activity
    TypeScript 0 MIT 1 0 0 Updated Oct 21, 2024
  • mobilesdk-sample-ios Public

    This blueprint shows how to use Mobile SDK in iOS.

    GenesysCloudBlueprints/mobilesdk-sample-ios’s past year of commit activity
    Swift 0 MIT 1 0 0 Updated Oct 17, 2024
  • enhanced-status-syncing-with-salesforce-service-cloud-voice Public

    This is a blueprint for a new feature called enhanced status syncing. Out of the box, the package provides high level status management. This blueprint will show a way to provide more detailed status mapping between Genesys Cloud and Salesforce Omni-Channel.

    GenesysCloudBlueprints/enhanced-status-syncing-with-salesforce-service-cloud-voice’s past year of commit activity
    Apex 2 MIT 1 0 0 Updated Oct 14, 2024
  • genesys-cloud-call-park Public

    As a Telephony Admin, I want the ability for my agents to park a call to be retrieved on another phone.

    GenesysCloudBlueprints/genesys-cloud-call-park’s past year of commit activity
    HCL 1 MIT 3 0 0 Updated Oct 14, 2024
  • partial-transcription-blueprint Public

    This blueprint demonstrates how to utilize partial transcription notifications in the context of an integrated client application.

    GenesysCloudBlueprints/partial-transcription-blueprint’s past year of commit activity
    TypeScript 1 MIT 3 0 1 Updated Oct 10, 2024
  • gc-presence-update-from-ms-teams Public

    As a GC Admin, I want the ability to trigger a presence update in Genesys Cloud from Microsoft Teams.

    GenesysCloudBlueprints/gc-presence-update-from-ms-teams’s past year of commit activity
    1 MIT 0 0 0 Updated Oct 10, 2024
  • cx-as-code-cicd-gitactions-blueprint Public

    This Genesys Cloud Developer Blueprint demonstrates how to integrate CX as Code into a CI/CD pipeline

    GenesysCloudBlueprints/cx-as-code-cicd-gitactions-blueprint’s past year of commit activity
    Python 12 MIT 21 0 0 Updated Oct 3, 2024
  • gc-queue-visual-audio-alerter Public

    A visual and audible alerter for Genesys Cloud. Intended for such as warehouses, on-call or other applications where a visual or audio alert is required to notify staff to go on-queue.

    GenesysCloudBlueprints/gc-queue-visual-audio-alerter’s past year of commit activity
    Python 0 MIT 0 0 0 Updated Sep 30, 2024
  • genesyscloud-blueprint-linter-results Public

    Collects and displays the linter results of all Genesys Cloud Blueprints

    GenesysCloudBlueprints/genesyscloud-blueprint-linter-results’s past year of commit activity
    Python 0 MIT 1 0 0 Updated Sep 30, 2024
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