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As a Telephony Admin, I want the ability for my agents to park a call to be retrieved on another phone.

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Set Up Call Parking in Genesys Cloud

View the full Set Up Call Parking in Genesys Cloud in the Genesys Cloud Developer Center.

This Genesys Cloud Developer Blueprint explains how to set up Genesys Cloud to park an active voice call with a code and retrieve it using the code.

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As a Telephony Admin, I want the ability for my agents to park a call to be retrieved on another phone.

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