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Troubleshooting

Adrien Castex edited this page Jun 5, 2017 · 1 revision

I can't open a large file

There are two possibilities :

You failed to write the file

Then, try to copy the large file from the server to your local machine.

  • If it works, it means your file is corrupted.
  • If it doesn't work
    • but for small files it does, then, your web client must have a download file size limit.
    • and it doesn't work for small files too, then you can write an issue with a sample of your code to find out the source of your problem.

I have a download file size limit

On Windows, you will have this limit (50 MB). In order to "remove" this limit, you must follow these instructions.

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