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 <p>Welcome to The Polyfen Group LLC (“Polyfen”). These Terms and Conditions (“Terms”) govern your use of our software, UX, DevOps, and design subscription services (“Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Services.</p>
 <p><strong>Please read them carefully before subscribing.</strong></p>
 <h2 id="company-information">2. Company Information</h2>
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   <li>Company Name: The Polyfen Group LLC</li>
   <li>Registered in: Delaware</li>
   <li>Address: 254 CHAPMAN RD, STE 208 #13979, NEWARK, DE 19702, USA</li>
   <li>Contact Email: [email protected]</li>
 </ul>
 <h2 id="subscription-plans">3. Subscription Plans</h2>
 <p>Polyfen offers two subscription plans:</p>
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   <li><strong>Starter Plan:</strong> One task at a time, excludes DevOps tasks. Includes unlimited revisions per task.</li>
   <li><strong>Pro Plan:</strong> Two tasks at a time, includes DevOps tasks, and priority support. Includes unlimited revisions per task.</li>
 </ul>
 <p>For both plans, a “task” is defined as a single request that can be reasonably completed within a standard work period. Tasks may be broken down into smaller tasks to facilitate workflow and tracking without affecting the final outcome.</p>
 <h2 id="payment-and-billing">4. Payment & Billing</h2>
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   <li>Payments are managed via Stripe.</li>
   <li>Subscriptions can be monthly or quarterly.</li>
   <li>Accepted payment methods include major credit cards and other options as available through Stripe.</li>
   <li>Subscriptions renew automatically on the last day of each billing period unless canceled.</li>
   <li>In case of payment failures, the subscription will be suspended until the issue is resolved.</li>
 </ul>
 <h2 id="cancellation-policy">5. Cancellation Policy</h2>
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   <li>You can cancel your subscription at any time through Stripe.</li>
   <li>Cancellation will take effect on the last day of the current billing period.</li>
   <li>No refunds will be provided upon cancellation.</li>
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 <h2 id="refund-policy">6. Refund Policy</h2>
 <p>Polyfen does not offer refunds for any reason, except in cases of fraudulent charges or billing errors, which must be reported within 5 days.</p>
 <h2>7. Intellectual Property</h2>
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   <li>All intellectual property rights, including copyrights, patents, and other rights, for the work produced remain with the client.</li>
   <li>The client is responsible for ensuring that the work does not infringe on the intellectual property rights of third parties.</li>
   <li>The client agrees to indemnify and hold Polyfen harmless from any claims resulting from the use of the work.</li>
 </ul>
 <h2 id="limitation-of-liability">8. Limitation of Liability & Warranties</h2>
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   <li>Polyfen’s liability is limited to the maximum extent permitted by law.</li>
   <li>Polyfen works on client products and services, and the client retains all responsibility for these products.</li>
   <li>Both subscription plans include unlimited revisions for each task until the client is satisfied.</li>
   <li>Polyfen does not guarantee specific results or outcomes from the Services.</li>
   <li>Polyfen shall not be liable for any indirect, incidental, special, consequential, or punitive damages.</li>
 </ul>
 <h2 id="support-and-communication">9. Support & Communication</h2>
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   <li>Support is available via email, Slack, or Google Meet.</li>
   <li>Support hours are Monday through Friday, during business hours from 9:00 AM to 5:00 PM Pacific Time.</li>
   <li>All tasks and revisions will be performed within these business hours.</li>
   <li>We strive to respond to all support inquiries within 48 business hours. Priority support is available for Pro Plan subscribers.</li>
 </ul>
 <h2 id="privacy-and-data">10. Privacy & Data Protection</h2>
 <p>Polyfen respects your privacy and is committed to protecting your personal data. Please refer to our <a href="https://thepolyfengroup.com/privacy">Privacy Policy</a> for more details on how we collect, use, and protect your information.</p>
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   <li>We implement industry-standard security measures to protect your data from unauthorized access.</li>
   <li>In case of a data breach, we will notify affected users within 72 hours.</li>
 </ul>
 <h2 id="acceptable-use">11. Acceptable Use</h2>
 <p>You agree to use the Services in accordance with all applicable laws and not to engage in any activity that disrupts or interferes with the Services. Prohibited activities include, but are not limited to:</p>
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   <li>Fraudulent activities</li>
   <li>Spamming</li>
   <li>Distributing malware</li>
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 <p>Violations of this policy may result in suspension or termination of your subscription.</p>
 <h2 id="ammendments-to-terms">12. Amendments to Terms</h2>
 <p>Polyfen reserves the right to amend these Terms at any time.</p>
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   <li>Any changes will be posted on our website with at least 10 days’ notice before taking effect. Your continued use of the Services constitutes acceptance of the amended Terms.</li>
   <li>We will notify users of significant changes via email or through the Services.</li>
 </ul>