Skip to content

Meetings in Progress, Just-in-Time Meetings, and Zoom Integration
Compare
Choose a tag to compare
@mfldavidson mfldavidson released this 15 Dec 20:01
· 310 commits to master since this release
1.4
3107af4

December 17, 2020

New user-facing features

  1. Meetings in Progress. All hosts will now see two sections on the Manage page view of open queues: Meetings in the Queue and Meetings in Progress. Meetings in Progress separates active meetings from those waiting in the queue. Meetings in Queue displays the meetings waiting to be started. (#226 #227 #230 #231 #232 #244 #247 #270 #271 #269)
    Meetings in Queue section with 4 meetings in queue
  • When an attendee joins the queue, their meeting must first be assigned to a host before the meeting can be started ("starting" means clicking "Ready for Attendee" or "Create Meeting" and therefore moving the meeting to Meetings in Progress). Until the host is assigned, Meeting Actions will show "Please assign host." Queues with only one host will have the host automatically assigned to the sole host for your convenience.
  • Before a host is assigned, attendees may change between allowed meeting types for the queue if there are multiple (for example, change from In Person to BlueJeans). Once a host is assigned, attendees may not change the meeting type.
  • Once a host is assigned, only the assigned host may start or delete the meeting. However, the assigned host can be changed or unassigned by clicking in the Host drop-down to allow another host to take these actions.
  • Once the meeting is started, the meeting moves to Meetings in Progress.
  • Before an attendee has joined the queue, the number of people in line they see reflects the number of meetings in Meetings in Queue. Meetings in Progress do not count toward this number.
  • Once an attendee has joined the queue, their place in line matches the Queue # visible to the host; this number also does not factor in Meetings in Progress. This gives attendees a more accurate idea of when their turn may be coming up.
    Meetings in Progress section with 3 meetings in progress
  • Once a meeting is in progress, the available actions are to End Meeting, and, if the meeting is BlueJeans or Zoom, Join Meeting.
  • Once a meeting is in progress, the host cannot be changed.
  • The assigned host of the meeting can Join Meeting as Host. Other hosts can Join Meeting as Guest.
  • End Meeting removes the meeting from Meetings in Progress. If the attendee wants to meet again, they must rejoin the queue at the end of the line.
  • End Meeting does NOT remove the BlueJeans or Zoom meeting from your BlueJeans or Zoom account. You can still see these meetings and any recordings you make if you access your BlueJeans or Zoom account outside of Remote Office Hours Queue.
  • If attendees have opted in for SMS notifications, they receive a notification when their meeting is moved to Meetings in Progress.
  1. Just in time meetings. Attendees cannot join BlueJeans or Zoom meetings until an assigned host creates the meeting by clicking Create Meeting. If an attendee has enabled SMS notifications, they will receive an SMS message when you create the meeting. (#148 #228 #233 #264 #274 #283 #295)
    Attendee view of a Zoom meeting in queue
  • Before the meeting is created, attendees will be informed that the meeting is not yet created, and to pay attention to the page so they can join once it is created.
    Attendee view of a Zoom meeting in progress
  • Once the meeting is in progress, attendees will see a prompt to join the meeting (if BlueJeans or Zoom) or go to to the in person meeting location (if In Person).

  1. Record the meetings you host. Record the meetings you host: The new just in time meeting feature allows individuals hosts to create meetings under their accounts in BlueJeans and or Zoom, where applicable, instead of under the account of the queue owner. This change permits each host to record their individual meetings if they choose to do so. Recordings from meetings in BlueJeans or Zoom can be found where recordings are stored for each videoconferencing platform (i.e. for Bluejeans, for Zoom Cloud Recordings, and on your device for Zoom Local Recordings).

  2. Zoom now available as an additional meeting platform option for hosts with regular U-M Zoom accounts. Meeting hosts with regular U-M Zoom accounts now have the option to conduct Remote Office Hours Queue meetings in Zoom in addition to BlueJeans or in person. Zoom for Health users (most faculty, staff, and students in Michigan Medicine/Medical School, Pharmacy, Dentistry, and Nursing) will need to continue using BlueJeans and/or in-person for the time being. (#9 #58 #241 #265 #275 #276 #280 #293 #294 )

  • To enable Zoom on your existing queue, navigate to your queue, click Settings, check Zoom next to Meeting Types, and Save.
  • All hosts of your queue MUST be members of regular U-M Zoom in order for Zoom to work for your queue. Any hosts who are members of Zoom for Health will not be able to use the queue if Zoom is enabled.
  • You will need to authorize Remote Office Hours Queue to connect to your Zoom account. Learn how.

Bug fixes and other user-facing changes

  1. My Meeting Queues ordering. Queues listed on your My Meetings Queues page are now ordered first so that open queues show before closed queues, then descending by how recently the queue was created (i.e. queues created more recently show before older queues). (#205)

  2. Join Meeting blurb removed for in person meetings. If the meeting is in person, attendees will no longer be shown information that says the host will join the meeting when it is their turn since this is irrelevant to in-person meetings. (#235)

Non-user-facing changes

#242 #255 #256 #263 #266 #282 #286

Assets 2
Loading