Persona development : Blair

Quote ideas

Sometimes people use lots of words on web site links that do not seem to make sense. I think they are metaphors, but I’m not sure.

If there is a lot going on on a page I find it very hard to focus. Especially if there is noise or video that starts without me doing anything.

Description

Early non-verbal autism - addressed with early childhood support, may still have some issues with communication

Works part-time as a data entry clerk - struggles if the interface changes, or if asked to do tasks that use parts of the system that haven't been used much

Visits a drop in centre to attend a number of groups including peer support, relaxation and film/tv chat

Prefers text based messaging apps - uses them to talk in online games

Experiences anxiety when faced with significant changes

Lives with parents in a separate space, parents help daily with cooking and cleaning. Have been learning how to cook more things - uses videos that show simple straight forward steps. Finds websites that have unclear instructions or descriptions difficult.

Technologies or adaptations used

Barrier examples

• Avoid non-literal text, e.g. metaphors

• Consistent layout and navigation

• Controls for moving or noisy content

• Heading structure

• Icons with associated text

• No distracting or moving content

• Plain language

• Present information in different ways

• Saving during long processes

• Simple design

• Use simple colours

• Use simple sentences and bullets

• Related resources

• Perspective video: Understandable Content

• Tips: Provide informative, unique page titles

• Tips: Use headings to convey meaning and structure

• Tips: Make link text meaningful

• Tips: Provide clear instructions

• Tips: Keep content clear and concise

• Tips: Don't use color alone to convey information

• Tips: Ensure that interactive elements are easy to identify

• Tips: Provide clear and consistent navigation options

• Tips: Ensure that form elements include clearly associated labels

• Tips: Provide easily identifiable feedback

• Tips: Use heading and spacing to group related content

• Tips: Associate a label with every form control

• Tips: Help users avoid and correct mistakes

• Tips: Provide meaning for non-standard interactive elements

• Tips: Avoid CAPTCHA where possible

• Easy checks: Headings

• Easy checks: Forms, labels, and errors

• Easy checks: Moving, Flashing, or Blinking Content

Related principles

---

Working materials

Personal details

Online scenarios

What myth or stereotype does this persona address?

Needs or barriers to be included

Impact of barriers