-
Notifications
You must be signed in to change notification settings - Fork 60
Persona development : Preety
My screen reader helps me focus on what I am reading. I don't use it all the time but for long text it is super helpful
Preety is a middle school student who has dyslexia and attention deficit hyperactivity disorder (ADHD). The ADHD makes it hard for her to pay attention and focus on her schoolwork, something she really needs to do to keep up with her classmates. Reading is especially difficult. Preety often has to read the same passage 2 or 3 times to fully comprehend its meaning but sometimes she is so fidgety.
Preety's college has recently transitioned to using digital textbooks. This has been a huge improvement for Preety who can now use her text-to-speech software to aid her understanding of what are sometimes complex texts. Preety also uses the web for research. Unfortunately, her experience on the web can be varied. Often sites contain distracting content such as animated advertisments and graphics which she can find distracting.
Preety finds it easier to read content which is written in plain language, with simpler layout and where images or icons are used to support the text and aid her understanding. Sometimes when she is really tired she uses in built functionality in her text-to-speech software which allows her to change the page background colour. Preety is a fan of old science fiction movies and spends a lot of time on fan made sites and forums. Sometimes the design of these sites is quite busy, however she can access them on her mobile phone and switch reading mode on in her browser to remove a lot of the background clutter. She also spends time shopping online for memorabilia related to science fiction.
Preety experiences problems with sites where the navigation of the site is unclear. She finds it much easier to use sites which include functions such as a sitemap, breadcrumb trails or a search function. Preety has difficulty with spelling so benefits from search functionality which suggests alternative spellings and error corrections.
- Captions (Perception)
- Screen reader (Perception)
- Text-to-speech (Perception)
- Pop-up and animations blockers (Presentation)
- Reading assistants (Presentation)
- Spelling and grammar tools (input)
- Consistency and predictability (Interaction)
- Helpful error and success messages (Interaction)
- Keyword search (Interaction)
- Multiple navigation mechanisms (Interaction)
Spelling suggestions : Problem: I have difficulty with spelling and sometimes misspell words. Sometimes I don't get the search results I'm looking for. : Works well: I like when search tools offer alternative spellings or alternative search suggestions instead of just returning no results.
Distracting pop-ups : Problem: Banner ads and popups can be distracting for me, especially if they contain moving text or images. : Works well: It's great when I can turn off these images and also any background audio. If the site includes controls to allow me to do that then that's great. Even better if I can turn these off using an ad blocker in my browser.
- Perspective video: Clear Layout and Design
- Tips: Provide informative, unique page titles
- Tips: Use headings to convey meaning and structure
- Tips: Make link text meaningful
- Tips: [Write meaningful text alternatives for images ](https://www.w3.org/WAI/tips/writing/#write-meaningful-text-alternatives-for-images
- Tips: Provide clear instructions
- Tips: Keep content clear and concise
- Tips: Include alternative text for images
- Tips: Help users avoid and correct mistakes
- Tips: Reflect the reading order in the code order
- Tips: Provide meaning for non-standard interactive elements
- Tips: Avoid CAPTCHA where possible
- Tips: Ensure that interactive elements are easy to identify
- Tips: Provide clear and consistent navigation options
- Tips: Ensure that form elements include clearly associated labels
- Tips: Provide easily identifiable feedback
- Tips: Use headings and spacing to group related content
- Easy checks: Image text alternatives ("alt text")
- Easy checks: Headings
- Easy checks: Keyboard access and visual focus
- Easy checks: Forms, labels, and errors
- Easy checks: Moving, Flashing, or Blinking Content
- Easy checks: Basic structure check
- Anxiety around using online services
- Support from friends and family
- Headaches from high contrast colors with white background - worse on mobile?
- Digital libary
- Colour
- Extensive text
- Confusing heading structure
- Plain language
- Only blind people use screen readers
- Clear logical process (currently not included)
- Controls to adjust content presentation (currently not included)
- Don't underline, capitalise or use italics (currently not included)
- Good contrast (currently not included)
- Good semantic mark up
- Good use of whitespace (currently not included)
- Heading structure (currently not included)
- Icons with associated text (currently not included)
- No distracting or moving content
- Plain language (currently not included)
- Provide spelling suggestions
- Simple design (currently not included)
- Use images to support text (currently not included)
- Use simple sentences and bullets (currently not included)
- Frustration
- Anxiety at doing the wrong thing, particularly with financial interactions
- Unable to complete forms